Communication Analyzer

Overview

This tool is available on eDiscovery rooms only. Its purpose is to provide the user a way to analyze communications between senders and recipients on a set of emails. Admins are the ones that can Build Communication  Analyzer on folders and then Open Communication Analyzer tool.

Getting There

In order to open Communication  Analyzer, you need to Build it first. This options are enabled on Right click menu on work folders, Saved Searches folders , Data sources and Imported folders.

When CA has not been built on a folder, Open Communications Analyzer will be displayed disabled until the folder is built for CA.

Once building CA starts, a notification will be shown:

Once building finishes, if it succeded it will display a green notification indicating that building has succeeded and Open Communication Analyzer option will be enabled on right click options. 
If it fails because the folder does not contain emails, it will show a magenta notification indicating the Communication Analyzer couldnt be built.

Opening Communication Analyzer

After opening Communication Analyzer, it will look like this:

Graph options

Information on the grid (Person or Domain) can be displayed in Bubble or Circle graph formats.

In both formats, a PNG can be export when selecting "Export to PNG" option.

Also, the graph can be filtered to show up to 50, 100, 200  or all Persons or Domains.

Bubble Graph 

Circle Graph

Filters

Both the grid and the graph can be filtered in by Domains and/or by Date. By default, all domains will be checked on dropdown, but the user can just unselect the ones to be excluded.  Regarding Dates, the user can either select from dropdowns or drag and drop on time line.

Person Tab

When selecting Person's tab, the grid will display all sender- recipient relationships and the amount of emails sent/received between them. So that is more clearly displayed, the user can group Senders/ Recipients.

There are different actions that can be performed on this grid:

Create Single Folder

When the user checks different rows and then selects "Create Single Folder", one folder will be created on the Room, under "Work Folders", containing all emails from the Persons selected. This folder is named as CA [Date - Time created].

Create Folder by Recipient

When the user checks different rows and then selects "Create Folder by recipient", on the Room, under "Work Folders", new folders will be created, one per recipient. This folder is named as CA [Date - Time created] (Sender -> Recipient).

Normalize Identities

If there are redundancies, the user can normalize identities just by right clicking on Person´s grid and selecting ¨Normalize Identities¨option. Select the child and parent identities and Update.

All the emails from ¨Child¨ indentity will be shown under ¨Parent¨identity on grid and chart, therefore all rows corresponding to Child identity will no longer be shown.

Domain Tab

On Domain tab, the grid will list all the sender - Receiver domain relationships and the amount of emails sent between them.

The following actions can be performed:

Create Single Folder

When the user checks different rows and then selects "Create Single Folder", one folder will be created on the Room, under "Work Folders", containing all  from the selected domains. This folder is named as CA [Date - Time created].

Create Folder by Recipient

When the user checks different rows and then selects "Create Folder by recipient", on the Room, under "Work Folders", new folders will be created, one per recipient. This folder is named as CA [Date - Time created] (Sender -> Recipient).