How do I cancel a Signature Request?

Overview

The application allows to cancel a Signature Request while there are signatures still pending.

Admins will have the option to cancel the request.  

Cancelling a Signature Request

Just focus the document for which you want to cancel the request.  On Document Details panel expand Signature Request section.

You can cancel the request directly by clicking the Cancel icon shown on the top right corner of the Opened Signature Request table. 

Another way of cancelling the request is through the Signature Request page.  To get there, you should click on the View Request icon shown on the top right corner of the Opened Signature Request table.

A new browser tab will be opened showing the Cancel Request button at the top.  All fields will be read only except the Request Options that can be changed at any time while the document has signatures still pending.

When cancelling, a message asking for you confirmation will be shown.  If confirmed, the request will be cancelled and the document will be unlocked and removed from Opened Signature Request folder.

Each assignee will receive the cancellation email.  If a recipient tries to access the document Signature page again, he will receive a message saying that the request was cancelled.  If he has already signed, the signature(s) will be rolled back.